We use a single instance of Atlassian Confluence to host our internal IT Wiki - not critical but very important for the team as all of our process and procedures are stored here, along with all of our detailed infrastructure information.
The following message appeared when we tried to open the Wiki page:
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Confluence
You cannot access Confluence at present. Look at the table below to identify the reasons.Type
cluster
Description Non Clustered Confluence: Database is being updated by another Confluence instance. Please see http://confluence.atlassian.com/x/mwiyCg for more details.Your server id is: XXXX-XXXX-XXXX-XXXX
Exception
Level
fatal
Time
local time
This page will automatically update every 60 seconds.
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The online support suggests all sorts of troubleshooting but none of this was effective. Turns out, the transactions logs had grown too large and needed clearing down. Simples!
I hope this helps reduce the troubleshooting time you spend on a similar issue!
